REGISTER YOUR PRODUCT
Thank you for choosing Exceed Designs. *Activate limited lifetime free parts eligibility by registering your product.
Terms: By registering your product, you agree that we will only support and give lifetime parts on models or sub-models we still support. We are not required to, but may offer a 50% off discount to upgrade if your knife is broken and no longer supported. Your lifetime parts policy will begin at the time of registration and is eligible to get free parts. Normal wear and tear such as the locking position and the lockbar insert are not covered but may be purchased for a nominal cost from our store. Parts may be obtained free of charge, however a flat rate shipping & handling charge of $6.99 may apply on all small parts on knives. If we are unable to fix your knife with parts, we may offer you a replacement knife at our discretion at a cost of $29+S/H. Please send us a message at help[AT]exceeddesigns.com if you have any questions, comments or concerns.
To submit a parts request, please visit: ExceedDesigns.com/Help
!!!This warranty does NOT cover any bodily harm to you or others buy your use of the knife. You agree to use this knife at your own risk. Knives such as this one can cause severe injury or death!!! We may refuse any parts warranty claim if we have a valid plausible reason for warranty abuse!!!
This warranty does NOT cover any replacements of customization parts or accessories. Original parts from a complete knife purchase are only covered by this warranty.
This warranty does NOT cover any replacement parts on components or screws that were not disassembled properly. ie: used inferior or incorrect tools or did not heat screws properly, or re-applied excessive LOCTITE after a routine disassembly. Please refer to this video for proper disassembly instructions: ExceedDesigns.com/Watch (Coming soon!)
Warranty registration is valid for those that register their product within 30 days of receiving your order.
RAMPANT FLASHLIGHT Warranty Terms:
As with all exceed designs products, the RAMPANT also has a lifetime warranty (Under your ownership, may be transferable later, but I can’t make a guarantee on that yet) against any defects in material and workmanship for our flashlights purchased from our website, or other approved retailer however this does not cover damage or wear and tear issues etc or miss use such as using the the flashlight under the water with an improperly seated gasket or using a wrong battery (not sure how anyone could do that, or other miss-use issues that may arise. With this being said we will repair or replace the affected part in house, however shipping to US and back to your location will be required, please do not send the battery with the defective unit if this ever should occur. If you DO abuse the product and something happens, I will still offer a discounted replacement for the product at around 40-50% off if we have something that can replace it and you agree to this. To cover the shipping and handling we will request $20 flat rate fee along with your item be shipped to us for any service. This will cover DOMESTIC only return shipping. I will calculate shipping + handling for international since that depends on location, but usually it’ll be around $30ish-35 bucks only. I don’t foresee any issues, but as with ALL our products I will do my best to back them 100% if something happens!