(WAIT ORDER) Send-In Repair & Service Request

One of the major perks of buying any Exceed Designs product is having the peace of mind with fast and easy service on all our products as well as our limited Lifetime Warranty that protects against manufacturer defects. But even if you run over your knife, or drop it off a skyscraper, we'll still do our best to get it fixed and functional working order for a nominal charge!

Limited Lifetime Manufacturer defect warranty service is FREE of charge, simply send your product to us and pay the return shipping. Other services are priced affordably so we can get your knife or other product feeling just like it was new again.

PLEASE READ:

After checkout, please ship your product to:

EXCEED DESIGNS CO
ATTN: SERVICE
218 NE ASH AVE

College Place, WA 99324 

United States

*Turnaround time is 5-10 business days.
*Return shipping is calculated at checkout.

*ALL services and repairs are done in the USA.

*Please make sure your shipping address at checkout is CORRECT & VALID for the return of your product when service is complete!!!
*Service not covered by our Lifetime Warranty (which only covers manufacturer defects) will incur a nominal charge to aid in covering our parts cost + nominal labor)

*We must receive your product shipped to us at your expense before we can complete the repair or service request per our warranty terms and conditions ExceedDesigns.com/terms-and-conditions.

VERY IMPORTANT: Please check the "Add A Note To Your Order" box during checkout and describe in FULL DETAIL the issues and your desired outcome for the service, repair, or free warranty service.